ServiceBuddy.com is where you'll find over 12.5 million local service provider profiles with rankings and reviews posted by members. As a service provider you can cost effectively reach thousands of local members. We offer several membership levels that provide access to member project requests, which can quickly provide a source of new customers to participating service companies. ServiceBuddy.com also provides an advertising channel for very focused local marketing programs. Members that see your ads are specifically researching your service category, providing you a highly qualified customer based to view your advertising.

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Set up process is that you sign up on your own or over the phone with us. Create your contractor profile by filling out all the required information, if you choose an enhanced membership add your logo, and any portfolio photos and specify your project preferences.  You will then get an email from us asking you to click on a link and activate your account. To view our membership plans click here

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ServiceBuddy does charge a monthly membership fee for all membership plans. We offer all business members Free 30 Day Membership to evaluate our services. Once you have registered and set up your account you have 30 days to test ServiceBuddy. You will not be billed during this period. If you choose that ServiceBuddy isn't a fit for your business, then you are free to cancel your membership in your My Account section.

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ServiceBuddy.com can help you leverage the power of the internet and help you obtain business that most of your competition has not yet recognized. We strongly believe that our service can benefit our members in a significant way!

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ServiceBuddy.com requires you have a valid email account to use our service.

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All companies start with a basic profile which is loaded from our main database. The basic profile will include company name, address, phone and category. You can register for this free basic profile and add additional information such as services offered, payments and additional service categories.  The more complete your profile, the more appealing it is to ServiceBuddy.com members. View our test profile here.

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Your profile data can be available to the public in as little as 15 minutes. Once your profile is active, you are immediately capable of modifying the information presented on the ServiceBuddy.com website. We also encourage our service company members to let their customers know about the review section on ServiceBuddy.com. Current and past customers are the best place to start getting reviews. These reviews boost your profile in rankings.

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The member comes to ServiceBuddy.com and selects their service category; this will present a complete ranked list of local service companies in a specific category. By receiving positive reviews and rankings you can move up the rankings at no charge to your organization. Being in the top 25 rankings assures your company of being presented on the first page of a service category.

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ServiceBuddy.com advertises in Google, Yahoo, MSN, Craigslist, Direct Mail, Email Marketing, Word of Mouth, Telemarketing and Local Events.

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The ServiceBuddy.com ranking consists of 3 questions about the job and performance of the service company. All ratings are combined to give an overall rating. The member is also encouraged to  leave a review to praise the work of the contractor or warn future homeowners about the problems they had with the contractor. These reviews provide valuable insight into the projects or services delivered by the company.

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In order for our system to work ServiceBuddy.com must remain an neutral party in these events. In the event that a contractor has a dispute with a rating or testimonial left by a homeowner, ServiceBuddy.com will review the case by contacting both parties and making a judgment that is fair to them and all future homeowners. While the dispute is being resolved we will place the review on hold until it is resolved. In the future service companies will be able to post a comment in response if they feel it is necessary to explain a review by a member.

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First the service company creates their membership. Most companies will have an existing profile online that simply needs to be identified through search and then completing the registration.

Second, the account manager for the service company sets the Project criteria such as service categories, budget, timeframe and location.

Third, as members post projects they will send them out to service providers in the appropriate category and location. This is where your ranking and reviews are invaluable. The better your ranking and reviews the more Project requests you will receive. So it is to your advantage to have your customers sign up for ServiceBuddy.com and post a review on your company.

Fourth, you need to accept the Project request and respond. The member will then decide who they would like to proceed with. At this point the process reverts back to a traditional transaction with site visits and pricing negotiations done directly with one another. ServiceBuddy.com does not get involved with the Projects directly.

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When a homeowner enters a project and selects you as one of their service professionals, detailed project descriptions are immediately sent via e-mail and also on your Private Message Board on ServiceBuddy.com.

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Yes. You set the budgets and timelines within the Projects section of your control panel. It’s up to you what type of projects you would like to receive requests. We don't pick which projects you receive. You are chosen by the homeowner themselves when they review your profile and company information.

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You have an online resource to invite your customers to join ServiceBuddy.com. All you need to do is enter their emails. An automated email will be sent with invitations directly from your organization. You can also directly communicate with ServiceBuddy.com members by using the Private Message Board that is included in your member account area. This is a secure area to send and receive messages with members.

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We offer 3 different levels of membership.

Starter – Standard profile available to all service companies.
Plus – Enhanced services including photos and projects.
Pro– Enhanced services and banner advertisement included.

Starter membership is the standard level of membership we load our service provider. This allows the company profile to be located within the service category. Basic services such as being able to receive reviews, etc. are enabled. To manage the account you will need to register your name, email and password. To verify that you should be managing the company profile we will follow up with a call to you directly. You will also need to be able to confirm your email by clicking an authorization link in the new membership email that is sent to you.

Plus membership allows your organization to receive project bids and post photos of your work online. This membership is great for small businesses that are looking to grow their customer base and also boost their online presence. Silver membership provides a great way of presenting photos of your work to the ServiceBuddy.com member community.

Pro membership level is the highest level of membership available on ServiceBuddy.com. Pro membership provides the broadest range of service options available on ServiceBuddy.com. Unlimited categories and project quotes, extra online photos and a 3 month banner advertisement placement make Pro membership the most productive membership level.

View our membership page here

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Membership dues may be renewed by credit card, cash or check. Most service companies who choose to pay by credit card are also enrolled in our auto renewal program. These companies receive a reminder notice approximately two months prior to their membership's annual expiration date. The notice reminds them that we will renew their membership using the credit card on file unless we receive a cancellation request prior to the scheduled renewal date. If the first attempt to renew a membership fails, an auto renewal program attempts to process the renewal for approximately 90 days.

Companies that would like to opt out of the auto renewal program may do so by contacting ServiceBuddy.com via phone, fax, e-mail or US mail. Companies that do not participate in the auto renewal program receive a paper renewal notice approximately 2 months prior to their membership's expiration date. These companies may then pay by credit card, cash or check at their convenience.

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If you're thinking about canceling, please contact us before doing so. We value your opinion and would like to know how our service could improve for our members. You have the right to cancel your membership at any time. Just contact us by phone, email, fax or mail. Please include your name, address and phone number in any written cancellation request.

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